How to use FirstVet
1. Book an appointment
Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.
2. Consult with a vet via video call
Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.
3. Get the journal to your email
After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.
Unlimited vet access with your pet insurance
Online visits through FirstVet are included free of charge with over 20 well-known pet insurances in the UK. If you're not registered with one of our partners below, regular prices apply.
Why FirstVet?
Our experienced veterinarians assess your pet from a distance, and will always refer you to a clinic if needed. In our pet shop, you’ll find all the best supplies for your pet, carefully selected by vets.
Skip the unnecessary trip to a physical vet clinic or pet shop. With FirstVet you’ll get help from the comfort of your own home, or during a hike in the countryside – every day, all year round.
We gathered everything your pet needs to live a healthy life right at your fingertips. Get advice, or a referral to a clinic, as well as fast delivery of the right food and supplies from our pet shop.
What we can help with
- Gastrointestinal
- Eyes
- Mouth and teeth
- Claws and/or beak
- Skin, fur, and ears
- Wound care
- Genitals
- Pregnancy
- Sprains and lameness
- Urinary
- Care and nutrition
- Cough/ respiratory
- Neurological
- Poisoning
- Behavioural
- Off-colour/ fever
- General discomfort/ pain
- Deworming
- Tick
News and articles
Tip – register your pet today
It feels good to be prepared. By registering your pet in advance, you can get quick and easy help from our veterinarians when you need it most.
FirstVet - meet a vet online
We provide advice and simple suggestions for things that you can do at home to help your pet. Our vets are here to help with all your pet health questions and symptoms, such as vomiting, diarrhoea, skin problems, first aid, nutrition and behaviour. The vets can help you decide whether an issue is an emergency, or when to visit a vet clinic. If your pet needs to visit a vet for an examination or treatment, then you will be directed to your registered vet. If you do not have a registered practice, our vets will help you to find your nearest open veterinary clinic.
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